Product Warranty
Claim with Xpress I.T. is Easy, Just follow the following steps
to gain your Return Authorisation Number (RA Number) prior to
returning the faulty product to Xpress I.T. for claim under
warranty.
Step 1) Is this product a Xnet Pc or Generic White Box Pc?
Step 2) Is your product in the “Vendor Direct Replacement List” Below?
If Yes: Please contact the Vendor Directly for Warranty Repair/Replacement
Vendor Direct Replacement List
Acer : Ph 1300 550 205
APC : Ph 1800 652 725
Asus (Notebooks): Ph 1300 652
865
BenQ : Ph 1300 130 336 or
www.BenQ.com.au
Compaq : See Hp
Cisco: Ph: 1800 805 227
D-Link : Ph 1300 766 868 (Note – Gain RMA Before Return to
Xpress I.T.)
Epson : Ph 1300 361 054
Hp : Ph 131 047
Kyocera : 1300 368 885
LaCie: (02) 9669 6900 (Note – Gain RMA Before Return to
Xpress I.T.)
Lexmark: Ph 1300 362 192
LG : Find your local Service Centre www.lge.com.au Maxtor – See Seagate
Philips (Monitors): Ph 1800 658 086
Toshiba (Laptops) : Ph 1800 021 100
Seagate : Claim here ->
http://support.seagate.com/customer/warranty_validation.jsp
Software : See Manufacturer of Software for warranty Claim.
ViewSonic : Ph 1800 880 818
* Other Direct Warranty companies may be issued instead of a RA
Number.
Note – Some
of these Vendors may request that the faulty item be returned to
Xpress I.T. If this is the case please supply your Job or RA
number issued by the vendor when applying for an RA with Xpress
I.T. With out this Tracking number we can not proceed with any
claim. Many Manufacturers will troubleshoot items over-the-phone
prior to return. Any goods returned with out Vendor RA
number will be returned un-repaired.
Step 3) Submit your Xnet Parts Request for RA Number below
